Homezio Privacy Policy

Effective 1 November 2026 · Homezio is made by PCI Solutions (“we”).

Homezio helps a household keep track of supplies: who says something is running low or finished, what was bought, and when it will run out again. This policy explains what information the app handles, why, and the choices you have.

The short version

What we handle

InformationWhyWhere it lives
Owner account: email address and password (stored only as a secure hash)To sign in, sync, and recover your home on a new phoneOur cloud database
Staff and family phones: an anonymous device sign-in created when someone joins with a join codeTo let that phone see and update its homeOur cloud database
Household content: home name, people’s first names, picture icons, roles, PINs, preferred language; items, brands, shops, prices, expiry dates; “running low / finished / bought” history; requests typed by staffThe app’s core features: forecasts, shopping lists, reminders and spending reportsOn the phone; also in our cloud database when sync is on
Bill photos and screenshots you choose to scanTo read the items and prices from the bill, and so you can look back at the bill laterKept in private cloud storage for your home; sent to our AI provider to be read
Item names and staff messagesTo translate them into each person’s chosen languageSent to our AI provider to be translated; translations are saved with the item

We don’t collect your location, contacts, advertising identifiers or browsing activity. Reminders are scheduled on the phone itself as local notifications. Photos are only accessed when you pick or take one to scan.

Who we share it with

Only the service providers that run Homezio, and only to provide the app:

Inside a home, everyone who belongs to it can see that home’s items and history. Owners and adults can see everything in it, including bills. We disclose information to authorities only when the law requires it.

How long we keep it

Data stays for as long as the home or account exists. Items and history you remove are hidden in the app and kept only so other phones can sync the change. When you delete your account, the data described below is removed from our systems; backups held by our hosting provider are overwritten within their normal backup cycle.

Deleting your data

You can also ask us to delete your data, or for a copy of it, using the contact details below.

Children

Homezio is meant to be set up by adults. Children can be added to a home by a parent as a profile with a first name and a picture icon, and can only tap the item tiles. Children don’t create accounts or give us any contact details.

Security

Data is sent over encrypted connections. Each home’s data is separated by access rules on the server, so phones can only read homes they belong to. Bill photos are kept in private storage that only members of that home can open.

Changes

If we change this policy, we’ll update the date above. For significant changes, we’ll also let you know in the app.

Contact

PCI Solutions · pcisolutionsuk@gmail.com